GENERAL INFORMATION

Before using our sites, PLEASE READ THIS PRIVACY POLICY CAREFULLY.
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ispiceyou.com (the “Site”).

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

SMS Marketing Privacy Policy

This SMS Marketing Privacy Policy applies to the use of SMS marketing services provided by [iSpice Foods ("we," "us," or "our") to our customers ("you" or "your"). This policy outlines how we collect, use, disclose, and protect information obtained through SMS marketing campaigns in compliance with relevant regulations, including the Telephone Consumer Protection Act (TCPA) and the Controlling the Assault of Non-Solicited Pornography And Marketing (CAN-SPAM) Act.

Information Collection

We collect personal information such as phone numbers and opt-in consent from individuals who voluntarily subscribe to our SMS marketing campaigns. Additionally, we may collect information related to the content of the messages sent and received, delivery statuses, and other relevant data necessary for managing and optimizing our SMS marketing efforts.

Use of Information

The personal information collected is used solely for the purpose of sending marketing messages, updates, promotions, and other relevant information related to our products or services. We do not share or sell this information to third parties for their marketing purposes without explicit consent.

Opt-out

Recipients of our SMS marketing messages have the right to opt-out of receiving further communications at any time. Opt-out instructions are provided in each SMS message, typically by replying with a specific keyword or by contacting our customer support team. We honor opt-out requests promptly and maintain a "do not contact" list to ensure compliance with applicable regulations.

Data Security

We implement industry-standard security measures to protect the personal information collected through our SMS marketing campaigns from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data in transit and at rest, access controls, and regular security audits.

Data Retention

We retain personal information collected through SMS marketing campaigns for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Once the information is no longer needed, it is securely deleted or anonymized.

Changes to the Privacy Policy

We reserve the right to update or modify this SMS Marketing Privacy Policy at any time to ensure compliance with evolving regulations and industry standards. Any changes will be posted on our website, and we encourage you to review this policy periodically for updates.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@ispicefoods.com or by mail using the details provided below:
 
iSpice Foods
[Re: Privacy Compliance Officer]
iSpice Foods
6450 Highway 43 Jackson
Alabama U.S.A., 36545